Privacy Policy

At StartupWerx, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please also review our Terms of Service, which govern your use of our service.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase our services
• Fill out forms for business formation
• Contact us for support

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (business name, entity type, business address)
• Social Security Number or Employer Identification Number (EIN)
• Payment information (processed securely through our payment processor)
• Government-issued identification documents
• Other information required for business formation filings

Automatically Collected Information

When you access our service, we automatically collect certain information, including:

• Log and usage data (IP address, browser type, operating system)
• Device information
• Cookies and similar tracking technologies
• Analytics data about how you interact with our service

2. How We Use Your Information

We use the information we collect to:

• Process your business formation orders and filings with government agencies
• Create and manage your account
• Process payments and prevent fraud
• Communicate with you about your orders, services, and account
• Provide customer support
• Send you important notices and updates
• Improve and personalize our services
• Comply with legal obligations and government regulations
• Enforce our terms and conditions
• Conduct analytics and research to improve our service

3. How We Share Your Information

We may share your information with:

Government Agencies

We share your information with federal, state, and local government agencies as necessary to file your business formation documents and complete related services.

Service Providers

We share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors (Stripe)
• Cloud hosting providers
• Email service providers
• Customer support tools
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain certain information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Portability: You can request a copy of your personal information in a portable format
• Opt-out: You can opt out of receiving marketing communications from us
• Restriction: You can request that we restrict the processing of your information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@startupwerx.com
Support: support@startupwerx.com